If you receive an error message "unable to connect to Trend Micro" software has failed while trying to launch it on your system, then read the quick, simple steps given below to fix it.
Step 1:First, check the Internet Explorer’s Proxy Settings.
Step 2:To do it, launch the Internet Properties application on your Windows system.
Step 3:Locate and click the Connections tab.
Step 4:Click the LAN Settings button.
Step 5:Locate the Proxy Server section.
Step 6:Check if the Use a proxy server for your LAN option is enabled.
Step 7:Now, note down the value displayed in the Address field.
Step 8:After that, disable the Use a proxy server for your LAN option by unticking the checkbox beside it.
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