How to Troubleshoot HP Envy 5661 Printer?

What are the types of Windows 10 drivers available?




An array of 123.hp.com/envy5661https://123hp.org/envy-5661/ driver software is made available by Windows and HP, from which you can choose depending on the printer model. The driver downloads available from HP are:

• Full featured Driver Download
• Basic Driver Download

The Basic driver is smaller in size and can be quickly downloaded. But, it is recommended to download the Full Feature Driver, as in a multi-function printer, the basic driver does not support, scan, copy and fax functions.


Why can’t I print even after upgrading HP Envy 5661 printer?

1. HP Print and Scan Doctor is a free tool, provided by HP that troubleshoots and resolves printing and scanning problems.
2. Download and run it.
3. Now check if you can print. If the problem still exists go to step 2.
4. If the problem still exists go to step 5.
5. Make the printer your default device. Sometimes you may be sending the documents to another printer in the same network.
6. If making the required printer as default doesn’t solve your issue then uninstall the 123.hp.com/envy5661 printer driver and software.
7. Reinstall the driver and software.
8. Restart the computer and printer. Send a test document to print.

Why can’t I scan my document in HP Envy 5661 printer?

1. The troubleshooting procedure for scan is same as print. Follow the above steps and then scan a document to test.
2. If you cannot scan but print, then use one of the apps listed below in your computer or mobile device.
3. HP Scan and Capture App: This is a free app available in the Microsoft Store that lets you scan photos or documents.
4. Windows Scan App: This is a pre-installed app in Windows that can be used to scan from most of the HP all-in-one printers.