Step 1:After uninstalling the Trend Micro program from your computer, some of its trace files will be present. To remove those files install Trend Micro diagnostic tool kit.
Step 2:Due to the presence of the Trend Micro program’s remnants, you cannot install any other antivirus software on the computer.
Step 3:Make sure to remove the Trend Micro program completely from the computer.
Step 4: It is better to use the Trend Micro program removal tool like Trend Micro Diagnostic Toolkit. This will help to remove the Trend Micro program entirely from the computer.
Step 5: Trend Micro Diagnostic Toolkit is an uninstaller tool and it is used when you unable to uninstall the Trend Micro program using the manual uninstall method.
Step 6:The instructions to uninstall the Trend Micro program using the Trend Micro Diagnostic Toolkit on your Windows computer are mentioned on this web page for your reference.
